Custom AI chatbot Geneva & French-speaking Switzerland

Not a generic chatbot. An assistant that knows your business.

DKDP designs custom AI chatbots for SMBs in Geneva and French-speaking Switzerland. Not a generic widget: an intelligent virtual assistant designed for your business, your questions and your clients. Deployed on your site in 2 to 5 weeks, from CHF 2'900.

POC in 2 to 3 weeks
Swiss or EU data
WhatsApp or Web

Offer updated: April 2026

ChatGPTChatGPT
ClaudeClaude
GeminiGemini
CopilotCopilot
PerplexityPerplexity
MidjourneyMidjourney
GrokGrok
Meta AIMeta AI
DeepSeekDeepSeek
GammaGamma
Nano BananaNano Banana

Your Company Assistant

Online

Hello, what are your opening hours this week?

Hello! We are open Monday to Friday from 9 am to 6 pm. Would you like to book an appointment? I can offer you a slot directly.

Yes, Thursday afternoon if possible

Thursday 2 pm or 4 pm are available. Which one suits you?

Thursday 2 pmThursday 4 pm

Write your message...

24/7

Availability

At no extra cost

2-5 wks

Deployment time

Turnkey

80%

Questions automated

From the first month

CHF 2'900

Starting from

Fixed quote, no surprises

Trusted by

SwissLife
Fondation Hans Wilsdorf
Howden
BURRI
OCAS
Swiss Mutual Trust
WellWays
Servette FC
Strike
Intown
Eli Lilly
IMRO
AVS
Concorde
Sketchiz
Swiss Medishop
Polomarco
Genève Sports
Enfants du Parc
Stop Suicide
Le Rouge Verbier
Le Dahu
World Economic Forum
SwissLife
Fondation Hans Wilsdorf
Howden
BURRI
OCAS
Swiss Mutual Trust
WellWays
Servette FC
Strike
Intown
Eli Lilly
IMRO
AVS
Concorde
Sketchiz
Swiss Medishop
Polomarco
Genève Sports
Enfants du Parc
Stop Suicide
Le Rouge Verbier
Le Dahu
World Economic Forum
SwissLife
Fondation Hans Wilsdorf
Howden
BURRI
OCAS
Swiss Mutual Trust
WellWays
Servette FC
Strike
Intown
Eli Lilly
IMRO
AVS
Concorde
Sketchiz
Swiss Medishop
Polomarco
Genève Sports
Enfants du Parc
Stop Suicide
Le Rouge Verbier
Le Dahu
World Economic Forum
SwissLife
Fondation Hans Wilsdorf
Howden
BURRI
OCAS
Swiss Mutual Trust
WellWays
Servette FC
Strike
Intown
Eli Lilly
IMRO
AVS
Concorde
Sketchiz
Swiss Medishop
Polomarco
Genève Sports
Enfants du Parc
Stop Suicide
Le Rouge Verbier
Le Dahu
World Economic Forum
The problem you know

Why an AI chatbot changes everything for your website

80%

of common questions handled automatically

The same questions come back every day

Your chatbot answers common requests instantly: opening hours, pricing, availability, procedures. Your team no longer repeats the same answers.

24/7

availability at no extra cost

You lose clients outside business hours

A prospect who asks a question at 10 pm gets an immediate answer. They do not go elsewhere. The chatbot qualifies the lead and passes it to you the next morning, ready to be contacted.

-60%

of time spent on onboarding

Onboarding new clients takes too much time

The chatbot guides each new client through your steps: documents to provide, forms to fill in, appointments to book. Your onboarding becomes smooth and self-service.

3x

more appointments booked after hours

Booking appointments creates back-and-forth

The chatbot directly offers your available slots and confirms the booking. No more coordination emails, no more "When are you available?".

AI engine

Which AI model for your chatbot?

We choose the AI engine based on your business constraints, budget and data sovereignty. All our chatbots run in RAG mode over your private knowledge base, never by hallucinating.

Claude Opus 4.7

Anthropic

Long-context reasoning, large documents, legal or technical analysis.

Ideal for

Fiduciary, legal, level 2 technical support

GPT-5

OpenAI

Multimodal: text, image, voice. Attachments handled natively.

Ideal for

Technical and medical support with attachments, e-commerce

Gemini 3

Google

Native integration with Google Workspace, Gmail, Drive, Docs.

Ideal for

Teams already 100% Google, HR onboarding

Infomaniak Euria

Sovereign Swiss AI

Hosted 100% in Switzerland (Geneva, Winterthur). FADP 2023 by default.

Ideal for

Regulated sectors: medical, legal, private banking, HR

We also offer Mistral Large 2 and Llama 4 self-hosted on a Swiss server when sovereignty is contractual. To compare the consumer models, read our guide ChatGPT, Claude or Copilot for your SMB.

Measurable impact

ROI of a smart chatbot: results from the first month

A well-designed AI chatbot does not replace your team. It absorbs 80% of the repetitive requests so that your staff can focus on the high-value interactions. Geneva SMBs that deploy a DKDP chatbot see on average 60% reduction in onboarding time and 24/7 client availability at no extra cost.

Before / After chatbot

Repetitive questions handled manually

Before
100%
After
20%

Average response time

Before
4h
After
< 30 min

Leads lost outside business hours

Before
35%
After
5%
Our method

You have nothing technical to do.

From the discovery of your business through to going live, DKDP manages the entire project from our offices in Geneva. You validate at every step, we execute. Average timeline: 2 to 5 weeks.

1

Discovery of your business

We analyse your current client interactions: which questions come back, which processes take time, where a chatbot would have the most impact. You have nothing to prepare.

1 to 2 days

2

Design and writing

We define the chatbot personality, its limits, its answers. We write the content from your documents and your expertise. You validate before any implementation.

3 to 5 days

3

Development and testing

We build the chatbot, connect it to your tools if needed, and test it with real scenarios. You get access to a test version to validate.

1 to 3 weeks

4

Deployment and follow-up

Go-live on your site or your channels. We monitor the first conversations, adjust what needs to be, and train you to read the statistics.

2 to 3 days

Typical timeline of a chatbot project

Discovery

Week 1

Design

Weeks 1-2

Development

Weeks 2-4

Deployment

Weeks 4-5

Average total duration: 2 to 5 weeks depending on complexity. You validate at every step.

Insights and data

You see everything your chatbot does. In real time.

Every conversation is logged, summarised by AI and indexed. A private dashboard gives you access to activity statistics, captured leads and the detected trends. No installation, no technical handling.

Activity dashboard

Active conversations, automatic resolution rate, peak hours, average duration, dominant topics. Updated continuously.

AI summary per session

Each exchange is summarised by Claude Haiku: visitor intent, tone, level of urgency, recommended next step.

Automatic contact extraction

Email, phone, name, request, context: extracted without a form, sent in real time to your CRM or by email.

Smart alerts

Immediate notification when a hot lead is qualified, a sensitive topic appears or a VIP client enters a conversation.

Chatbot dashboard

Last 7 days · private access

247

Conversations

+18% vs week -1

82%

Auto resolution

without human intervention

31

Qualified leads

12 sent to CRM

1m 24s

Average duration

per session

Top detected intents

Quote request38%
Appointment booking27%
Pricing question18%
Product support12%
Other5%

Recently captured leads

Sophie B.

E-commerce site quote

Marc D.

AI consultation booking

Laura M.

Pro chatbot pricing

Jean P.

SEO audit

Dashboard protected by token, access limited to your team. European or Swiss hosting, compliant with FADP 2023 and GDPR. Conversation retention configurable (30, 60 or 90 days by default).

Concrete use cases

AI chatbot by sector: fiduciary, medical, real estate

Every DKDP chatbot is designed for a specific business: fiduciaries, medical practices, real estate agencies, retail and service SMBs in Geneva. Here is how it fits concretely into these sectors.

Fiduciaries and law firms

Your clients regularly ask which documents are needed to set up a company, the filing deadlines or the status of their file. The chatbot answers instantly and sends the right forms.

Example conversation

"Which documents do I need to create an LLC?" -> Answer + link to the onboarding form

Medical and dental practices

Patients call to book appointments, check opening hours or ask pre-consultation questions. The chatbot handles appointment booking and practical information, even on weekends.

Example conversation

"I would like an appointment for a scaling" -> Slot proposal + automatic confirmation

Real estate agencies

Prospects want information about a property, to check availability or to schedule a viewing. The chatbot qualifies the lead (budget, neighbourhood, surface) and offers a slot with the right agent.

Example conversation

"Do you have any 3-room flats in Eaux-Vives?" -> Filtering + property presentation + appointment booking

Retail and e-commerce

Your clients ask about opening hours, the availability of a product or the tracking of their order. The chatbot answers in real time and redirects to the purchase or the booking.

Example conversation

"Is the dress available in size M?" -> Stock check + direct link to the product

Service SMBs (accounting, consulting, coaching)

Your prospects hesitate and ask questions before getting in touch. The chatbot presents your offers, answers common objections and proposes a discovery call.

Example conversation

"What is the difference between your packages?" -> Clear comparison + CTA to a free call

Our packages

Business AI chatbot pricing: 3 packages

Fixed quote in CHF, no surprises. Each package includes design, development and deployment by our team in Geneva. Payment in 3 instalments available.

Essential

CHF 2'900excl. VAT

For businesses that want to answer frequent questions without tying up their team.

  • Chatbot on your website
  • Up to 50 configured question-answer pairs
  • Design integrated into your brand identity
  • Transfer to email if the question is complex
  • Activity dashboard (conversations and statistics)
  • 1 month of follow-up included
Recommended

Pro

CHF 5'500excl. VAT

For businesses that want to automate appointment booking and qualify their leads.

  • Everything included in Essential
  • Connection to your booking calendar
  • Automatic lead qualification with contact extraction
  • Custom knowledge base (FAQ, products, procedures)
  • Advanced dashboard: AI summary per session, top intents, captured leads
  • Email alerts for hot leads
  • 3 months of follow-up and adjustments included

Custom

On quote

For businesses with specific needs: CRM, database, multi-channel, multilingual.

  • Everything included in Pro
  • Connected to your existing tools (CRM, ERP, ticketing)
  • Multi-channel deployment on quote (website, WhatsApp Business, Messenger)
  • Multilingual chatbot (FR, EN, DE)
  • Advanced business logic and custom workflows
  • Bespoke dashboard and automated exports
  • Ongoing follow-up and monthly evolution

All prices are in CHF and exclude VAT. Payment in 3 instalments available. Custom quote within 48 hours.

Testimonials

What our clients say

David and Charlotte were commissioned by our company (Solid.ch) in late June for a complete redesign of our website. They started from scratch and ran the project with speed and professionalism so they could deliver in September. I can only recommend them and wish them the success they deserve in this field they truly master.

FA

Frédéric Alimi

Luxury Market Manager · Solid SA

FAQ

Questions about our AI chatbots

Let's talk about your project

15 minutes, free of charge, and we tell you honestly whether we can help, and how.

No commitment · Reply within 24h · Eaux-Vives, Geneva or by video call